These Terms & Conditions govern the use of this website and the purchase of products from Ceylon Delights.
By using our website and placing an order, you agree to the following Terms & Conditions.
About Us
Ceylon Delights is an online store offering Sri Lankan dried foods, spices, snacks, and related products. If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
Orders
All orders placed through our website are subject to availability and acceptance.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- product unavailability
- pricing errors
- suspected fraudulent activity
- delivery limitations
You will receive an email confirmation once your order has been accepted.
Pricing & Payment
All prices displayed on our website are in GBP (£) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of ordering using the payment methods available on our website.
Delivery
We aim to dispatch orders within two working days; however, delivery times are not guaranteed.
Ceylon Delights is not responsible for delays caused by couriers, customs, weather conditions, or circumstances beyond our control.
Customers are responsible for providing accurate delivery information.
Returns & Refunds
Please refer to our Refund & Returns Policy for full details regarding returns, exchanges, and refunds.
Product Information & Allergens
We make every effort to ensure that product descriptions, images, ingredients, and prices are accurate.
However:
- packaging may vary
- colours may differ slightly from images
- and manufacturers may change ingredients or labelling without notice
Some products may contain allergens including nuts, sesame, gluten, seafood, or other allergens. Customers are responsible for checking ingredient information before consumption.
If you have severe allergies, please contact us before placing an order.
Food Products
All food products sold by Ceylon Delights are intended for personal consumption only.
Customers are responsible for following storage, preparation, and usage instructions where applicable.
Limitation of Liability
To the fullest extent permitted by law, Ceylon Delights shall not be liable for:
- indirect or consequential losses
- delays outside our control
- misuse of products purchased from our website
Nothing in these Terms excludes your statutory rights under UK consumer law.
Intellectual Property
All content on this website, including text, images, logos, branding, and product descriptions, is the property of Ceylon Delights unless otherwise stated.
Content may not be copied, reproduced, or used without prior written permission.
Privacy
Your personal information will be handled in accordance with our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.